Customer Service Representative - Level I

Location: El Salvador

Type: Full Time

Min. Experience: Entry Level

You will be doing customer service through Live Chat and Email only.

Skills and requirements:

  • Advanced English written and spoken
  • Technical skills: Microsoft Office Suite, Google Suite, proficient using the internet and search engines
  • Education: Highschool degree
  • Experience: Entry level assistant to 1 year experience

Competencies:

  • Learning abilities - Show interest and concern in development, on what relates directly to your area. You are always open to changes that may contribute to your performance, and encourage others to keep up-to-date constantly. You are willing to incorporate new ways to work.
  • Energy - Works hard in changing situations, maintaining a high level of performance and willingness to work hard, regardless of the high demand. You are known for their motivation and commitment.
  • Analytical Thinking - You are able to detect current problems, understand the processes in which you are involved and identify just some of the problem’s cause-effect relationship.
  • Productivity - You should have the ability of setting above-average development goals, and accomplishing them successfully. You do not have to wait for their superiors to set a goal for them: when the moment arrives, you already have one established, sometimes exceeding the expectations.
  • Adapt to change quickly
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