Executive Assistant - Level III

Location: El Salvador

Type: Full Time

Min. Experience: Experienced

As an Executive Assistant Level III you will be doing administrative duties like email management, calendar management, filing documents, making reservations, travel research and booking, translations, transcriptions, note taking, coordinating with other areas related to their client, personal purchases, general research and basic social media assistance.

Calendar entries involve different time zones, multiple attendees. Trip coordination (flight/hotel/car rental) is for multiple travelers and/or multiple stops and the person would be responsible for refunds, exchanges, frequent flyer accounts, cancellations and triaging communication on their client’s behalf. This role is customer facing and the essence of the role is to enable the executives supported to be more productive with their time and work as efficiently as possible.

This Executive Assistant is a decision maker and is able to make sound recommendations and possesses critical thinking and common sense. This person is also able to assist multiple C-level executives, has project management skills (basic) and can interact and coordinate with other areas of a company.  

Skills and requirements:

  • Advanced to Native English written and spoken
  • Excellent organizational skills, time management skills and attention to detail
  • Technical skills: Microsoft Office Suite, Google Suite, proficient using the internet and search engines, CRM knowledge
  • Experience: 3 years+ of solid administrative experience
  • Education: College studies completed in social sciences preferably

Competencies:

  • Learning Abilities - Constantly find ways to innovate, suggesting new tools or procedures that contribute to the company’s improvement. He/she has the ability to quickly visualize scenarios for the successful implementation of newly acquired knowledge, due to the way they easily identify new information to put into use in their new work environment.
  • Analytical Thinking - You are able to detect current problems, understand the processes in which you are involved and identify just some of the problem’s cause-effect relationship.
  • Results- Oriented - Persistent to reach goals and objectives. Being able to work effectively under pressure and modify your own working methods in order to achieve improvements in performance. Develop your activities right on schedule, achieving the objectives without requiring more resources than the ones provided.
  • Productivity - Cooperate in the development of your tasks and your accomplishments to exceed expectations. Implement all necessary actions to perform at your best. You do not have problems in developing follow-up guidelines when performing tasks.
  • Emotional Intelligence - Acknowledge your limits to avoid emotional overflows that can mess up your work. Ask for support from others when feeling stressed. You act showing their emotions, but know manage them.
  • Interpersonal Skills - Empathetic and open to dialogue; You are ready to listen to people. You can make objective recommendations and are a balanced observer when you need to solve a problem involving the staff. You can listen properly and understand the point of view of others. You can intervene effectively in disputes between collaborators. You can give coaching to others in order to develop your ability to understand other people.
  • Collaboration - Share information with collaborators, and contribute in other areas of the organization. Take initiatives to collaborate with others, and contribute significantly in the achievement of results of your colleagues. Maintain good interpersonal relationships and builds trust. Show interest in the results of other areas.
  • Diplomacy
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